Returns and Refunds

What is our cancellation policy?

If you wish to cancel your order, get in touch with us at (+91) 971 194 7445 with your order number before the shipment is done.

What is our Returns/Refund policy?

You can ask for refund if :

  • the product has a manufacturing defect or damaged, or you have received a product other than the one what you have ordered.
  • Products not as per description/photo on the website.
  • You didn’t like the quality of the product.

What is your Return procedure?

The customer has to inform us within 48 hours on given email ID info@country56.com and log a complaint against the same by providing the following details :

  • Order No.
  • Invoice No.
  • Date of order and Date of Receive
  • Nature of Complaint
  • Image of Defective/Wrong Product

Note - Items falling under following categories CANNOT be returned :

  • Bulky items like Furniture/ Statues/ Paintings/ Temples (Mandir)

If the returned defective piece is no longer available in stock, in that case, we will refund your money back in your account or we will generate the coupon for the same amount for your next shopping.

If you dint like the product, in that case, we will generate the coupon for the same amount for your next shopping.

Note: The return shipping to our address for the product will be borne by the customer.

*Cash on delivery convenience charge or shipping charge would not be included in the refund value as this is non-refundable charge.

For Any Questions feel free to contact us at : info@country56.com

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